You can buy 1, 3, 5, or 10 credits at a time.
You can buy credits easily through PayPal. If you don't already use PayPal, you can quickly and easily set up an account when asking your editor a question.
※ If you wish to pay using institutional funds, please contact us and let us know how many credits you wish to buy.
Your credit balance is displayed in the top right of the screen when you log in and will be updated automatically when you submit questions or buy credits.
If you would like to buy more than 10 credits, perhaps for members of your research team or department, please contact us.
You need to purchase 1 credit to ask an editor a question.
You can use 1 additional credit to receive a quicker answer and 1 additional credit to receive your answer in Japanese also.
Receive your answer in English in 2–3 days
Receive your answer within 1 day (EXPRESS delivery)
Receive your answer also in Japanese